Dialing a number from a callers list

Last Updated : Nov 02, 2021 |
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The callers list is populated when the call is received. This is the earliest that a name is available. However, there may not be a name present.
You can access the callers list from the soft keys of an idle endpoint.
  1. Do one of the following to access the callers list:
    1. On an idle endpoint, press the Callers soft key.
    2. On an idle endpoint, do the following:
      ADDITIONAL INFORMATION:
      1. Press the Directory/Log button. This may show an icon or label. For more information, see the user guide for your station type.
      2. Scroll down to select the Callers List from the options.
      3. Press Select.
  2. Use the up and down arrows to scroll through the stored entries.
    ADDITIONAL INFORMATION:
    You may need to select between Old entries and New entries first.
    Calls that provide name information display the calling-party name. Otherwise, no name is present.
  3. When you select an entry, a triangle facing to the right is present. Use the right arrow to view more details.
    ADDITIONAL INFORMATION:
    You can use the right arrow when a number is displayed. Clicking the right arrow shows the number saved as the name as well as being saved as the number.
  4. Use the left arrow to return to the list.
  5. Press dial to call the party.
    STEP RESULT:
    The selected number is dialed using the on-hook dialing feature and the dialed number does not have to match against the dial plan.