System ID configuration issues

Last Updated : Jun 24, 2019 |
Prolog information
The endpoint System ID must correspond with the Cluster System ID. The following System Manager areas should be checked if an error in the System ID is suspected. The System ID must be consistent across all three of these areas. If they are not, return to the incorrect areas and update the System ID.
  1. Cluster:
    1. Click ElementsAvaya Breeze®ConfigurationAttributesService Clusters from the menu. Click the Cluster in question and then the Device Adapter Service. Note the System ID attribute.
    2. Click ElementsAvaya Breeze®Service ManagementServices from the menu. Click the Device Adapter snap-in. Note the System ID attribute.
  2. Endpoint:
    1. Click ElementsAvaya Breeze®Communication ManagerEndpointsManage Endpoints from the menu. Click an endpoint. Note the System ID attribute on the General Options tab.
Next steps
You must restart the snap-in service and register the endpoint again for changes to take effect.