Use the Remote Cluster feature to configure Avaya SBCE on the Avaya Breeze®. The Remote Cluster feature configures both primary and secondary Avaya SBCE IP addresses, that will override user defined Session Manager addresses for all Device Adapter endpoints. All registered endpoints re-register using the newly configured IPs. All new registrations will use defined registration path.
Note:
Only valid IP formats are permitted in all of the four IP addresses fields. If Remote Cluster is disabled, then the registered Device Adapter endpoint will be used.
Note:
The following are included in the Avaya SBCE setup that were resolved after changing their configuration:
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To use FAC for Agent work mode through Avaya SBCE and all FACs that require a reason code to work with Avaya SBCE, enable DTMF telephone events on Avaya SBCE codec list in media rules.
For information about these fields, see Administering Avaya Session Border Controller for Enterprise at
https://support.avaya.com/.
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To receive voice mail messages on a Device Adapter set that is configured Avaya SBCE, you must add the G711 codec and enable the MKI and Lifetime fields on the Media Rules page of Avaya SBCE.
For information about these fields, see Administering Avaya Session Border Controller for Enterprise at
https://support.avaya.com/.
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For DTMF, enable DTMF in the codec list of Avaya SBCE media rules and disable the SIP INFO for DTMF field on the messaging server.
For information about these fields, see Administering Avaya Session Border Controller for Enterprise at
https://support.avaya.com/.
