Find answers to your technical questions and learn how to use our products
Search suggestions:
Find answers to your technical questions and learn how to use our products
Search suggestions:
As descrições de itens da base de dados de Grupo/Especialidade aplicam-se a itens históricos. Os itens da base de dados históricos de grupo/especialidade aplicam-se as seguintes tabelas:
grupo/especialidade intra-hora (hsplit)
grupo/especialidade diário (dsplit)
grupo/especialidade semanal (wsplit)
grupo/especialidade mensal (msplit)
A menos que seja especificado de outra forma, todos os itens do banco de dados listados aqui estão incluídos em todas as quatro tabelas.
Item do banco de dados |
Tipo de dados |
Tipo de coluna |
Duração |
|---|---|---|---|
ABNCALLS |
C |
integer |
4 bytes |
ABNCALLS1-ABNCALLS10 |
C |
integer |
4 bytes |
ABNCALLSACC1-ABNCALLSACC10 |
C |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
ABNRINGCALLS |
C |
integer |
4 bytes |
ABNTIME |
C |
integer |
4 bytes |
ACCEPTABLE |
C |
integer |
4 bytes |
ACCEPTABLEACC |
C |
integer |
4 bytes |
ACD (índice) |
C |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
ACDAUXOUTCALLS |
A |
integer |
4 bytes |
ACDCALLS |
C |
integer |
4 bytes |
ACDCALLS1-ACDCALLS10 |
C |
integer |
4 bytes |
ACDCALLSACC1-ACDCALLSACC10 |
C |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
ACDCALLS_R1 |
C |
integer |
4 bytes |
ACDCALLS_R2 |
C |
integer |
4 bytes |
ACDTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
ACWINCALLS |
C |
integer |
4 bytes |
ACWINTIME |
C |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
ACWOUTADJCALLS |
C |
integer |
4 bytes |
ACWOUTCALLS |
C |
integer |
4 bytes |
ACWOUTOFFCALLS |
C |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
ACWOUTOFFTIME |
C |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
ACWOUTTIME |
C |
integer |
4 bytes |
ACWTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
AGSURPDELIVERIES |
C |
integer |
4 bytes |
AGSURPNPREFCALLS |
C |
integer |
4 bytes |
AGSURPPREFCALLS |
C |
integer |
4 bytes |
ANSTIME |
C |
integer |
4 bytes |
ASSISTS |
C |
integer |
4 bytes |
AUXINCALLS |
C |
integer |
4 bytes |
AUXINTIME |
C |
integer |
4 bytes |
AUXOUTADJCALLS |
C |
integer |
4 bytes |
AUXOUTCALLS |
C |
integer |
4 bytes |
AUXOUTOFFCALLS |
C |
integer |
4 bytes |
AUXOUTOFFTIME |
C |
integer |
4 bytes |
AUXOUTTIME |
C |
integer |
4 bytes |
BACKUPCALLS |
C |
integer |
4 bytes |
BUSYCALLS |
C |
integer |
4 bytes |
BUSYTIME |
C |
integer |
4 bytes |
CALLSOFFERED |
C |
integer |
4 bytes |
CALLSURPDELIVERIES |
C |
integer |
4 bytes |
CONFERENCE |
C |
integer |
4 bytes |
DA_ACWINCALLS |
C |
integer |
4 bytes |
DA_ACWINTIME |
C |
integer |
4 bytes |
DA_ACWOCALLS |
C |
integer |
4 bytes |
DA_ACWOTIME |
C |
integer |
4 bytes |
DEQUECALLS |
C |
integer |
4 bytes |
DEQUETIME |
C |
integer |
4 bytes |
DISCCALLS |
C |
integer |
4 bytes |
DISCTIME |
C |
integer |
4 bytes |
EVENT1-EVENT9 |
C |
integer |
4 bytes |
HIGHCALLS |
C |
integer |
4 bytes |
HOLDABNCALLS |
C |
integer |
4 bytes |
HOLDCALLS |
C |
integer |
4 bytes |
HOLDTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_ACDAUXINTIME |
C |
integer |
4 bytes |
I_ACDAUX_OUTTIME |
C |
integer |
4 bytes |
I_ACDOTHERTIME |
C |
integer |
4 bytes |
I_ACDTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_ACDTIME_R1 |
C |
integer |
4 bytes |
I_ACDTIME_R2 |
C |
integer |
4 bytes |
I_ACWINTIME |
C |
integer |
4 bytes |
I_ACWOUTTIME |
C |
integer |
4 bytes |
I_ACWTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_ACWTIME_R1 |
C |
integer |
4 bytes |
I_ACWTIME_R23 |
C |
integer |
4 bytes |
I_ARRIVED |
C |
integer |
4 bytes |
I_AUXINTIME |
C |
integer |
4 bytes |
I_AUXOUTTIME |
C |
integer |
4 bytes |
I_AUXTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_AUXTIME0 |
C |
integer |
4 bytes |
I_AUXTIME1-9 |
C |
integer |
4 bytes |
I_AUXSTBYTIME_R1 |
C |
integer |
4 bytes |
I_AUXSTBYTIME_R2 |
C |
integer |
4 bytes |
I_AUXTIME_R1 |
C |
integer |
4 bytes |
I_AUXTIME_R2 |
C |
integer |
4 bytes |
I_AVAILTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_DA_ACDTIME |
C |
integer |
4 bytes |
I_DA_ACWTIME |
C |
integer |
4 bytes |
I_NORMTIME |
C |
integer |
4 bytes |
I_OL1TIME |
C |
integer |
4 bytes |
I_OL2TIME |
C |
integer |
4 bytes |
I_OTHERSTBYTIME_R1 |
C |
integer |
4 bytes |
I_OTHERSTBYTIME_R2 |
C |
integer |
4 bytes |
I_OTHERTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_OTHERTIME_R1 |
C |
integer |
4 bytes |
I_OTHERTIME_R2 |
C |
integer |
4 bytes |
I_RINGTIME |
C |
integer |
4 bytes |
I_RINGTIME_R1 |
C |
integer |
4 bytes |
I_RINGTIME_R2 |
C |
integer |
4 bytes |
I_STAFFTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_TAUXTIME |
C |
integer |
4 bytes |
I_TAVAILTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
I_TOTHERTIME |
C |
inteiro (hsplit, dsplit) |
4 bytes |
int8 (wsplit, msplit) |
8 bytes |
||
ICRPULLCALLS |
C |
integer |
4 bytes |
ICRPULLRINGCALLS |
C |
integer |
4 bytes |
ICRPULLTIME |
C |
integer |
4 bytes |
INCOMPLETE |
C |
smallint |
2 bytes |
INFLOWCALLS |
C |
integer |
4 bytes |
INTERFLOWCALLS |
C |
integer |
4 bytes |
INTRDELIVERIES |
C |
integer |
4 bytes |
INTRVL |
A |
smallint |
2 bytes |
LOWCALLS |
C |
integer |
4 bytes |
MAXINQUEUE |
M |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
MAXOCWTIME |
M |
integer |
4 bytes |
MAXSTAFFED |
M |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
MAXTOP |
M |
integer |
4 bytes |
MAX_TOT_PERCENTS |
C |
integer |
4 bytes |
MEDCALLS |
C |
integer |
4 bytes |
NOANSREDIR |
C |
integer |
4 bytes |
O_ABNCALLS |
C |
integer |
4 bytes |
O_ACDCALLS |
C |
integer |
4 bytes |
O_ACDTIME |
C |
integer |
4 bytes |
O_ACWTIME |
C |
integer |
4 bytes |
O_OTHERCALLS |
C |
integer |
4 bytes |
OTHERCALLS |
C |
integer |
4 bytes |
OTHERTIME |
C |
integer |
4 bytes |
OUTFLOWCALLS |
C |
integer |
4 bytes |
OUTFLOWTIME |
C |
integer |
4 bytes |
PARTIAL_ARCHIVE |
I |
smallint |
2 bytes |
PERIOD1-PERIOD9 |
A |
smallint |
2 bytes |
PERIODCHG |
A |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
PHANTOMABNS |
C |
integer |
4 bytes |
REDIRECTCALLS |
C |
integer |
4 bytes |
RINGCALLS |
C |
integer |
4 bytes |
RINGTIME |
C |
integer |
4 bytes |
ROIFREDIR |
C |
integer |
4 bytes |
ROOFREDIR |
C |
integer |
4 bytes |
ROW_DATE (índice) |
I |
data - data Informix |
4 bytes |
RSV_LEVEL |
smallint |
2 bytes |
|
SERVICELEVEL |
A |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
SLVLABNS |
C |
integer |
4 bytes |
SLVLABNSACC |
C |
integer |
4 bytes |
SLVLOUTFLOWS |
C |
integer |
4 bytes |
SPLIT (índice) |
I |
smallint (dsplit, wsplit, msplit) |
2 bytes |
STARTTIME |
I |
smallint (hsplit apenas) |
2 bytes |
STARTTIME_UTC |
I |
inteiro (hsplit apenas) |
4 bytes |
SVCLEVELCHG |
A |
inteiro (dsplit, wsplit, msplit) |
4 bytes |
smallint (hsplit) |
2 bytes |
||
TENANT |
I |
integer |
4 bytes |
TARGETACDCALLS |
integer |
4 bytes |
|
TARGETABNS |
integer |
4 bytes |
|
TARGETOUTFLOWS |
integer |
4 bytes |
|
TIMEZONE |
A |
char(40) - texto ASCII (dsplit, wsplit, msplit apenas) |
40 bytes |
TOPCALLS |
C |
integer |
4 bytes |
TRANSFERRED |
C |
integer |
4 bytes |