Programming the Abbreviated Dialing feature

Last Updated : Mar 03, 2021 |

About this task

These instructions apply to most Avaya telephones with display screens, and work with Avaya Aura® Communication Manager release 6.3 or later.

Procedure

  1. On your telephone, press the button labeled Prog to enter programming mode.

    If your telephone does not have the Prog softkey, press the Menu softkey and navigate to the Prog option.

    The telephone goes off hook and enters the speaker phone mode.

  2. Select the softkey/feature button you want to program until you see the label of the softkey you want to display. You will see the message Change number? Yes = 1 No = 2.
  3. Pick the option you want.

    You will see a message Enter number: on the display. Enter the number you want that button to call.

  4. Press the # key to save your changes.
  5. You will see Enter label on the display.

    Use the dial pad to enter the label you want. The label can be up to five characters in length.

  6. To exit from the Prog mode, disconnect your telephone.

    Pressing the Exit button does not exit you from programming mode.

    Note:

    If the number you are entering for an Abbreviated Dialing button is an outside number, you must include 9 or any other applicable trunk code. Numbers programmed on softkeys can be up to 24 digits in length.