Attendant Vectoring

Last Updated : Oct 30, 2012 |

Use the Attendant Vectoring feature to provide attendants with a flexible way to manage incoming calls. For example, without Attendant Vectoring, calls that the system redirects from the attendant console to a night telephone can ring only at that telephone. These calls do not follow a coverage path. With Attendant Vectoring, Night Service calls follow the coverage path of the night telephone. The coverage path can go to another telephone, and eventually to a voice mail system. The caller can then leave a message that can be retrieved at any time.