Display mode interactions

The system cancels the selection display mode if one of the following telephone display modes is activated.

• Normal

  The normal mode displays call related information for the active call appearance. Depending on the type of call, this information can include the name and the number of the calling party or the called party.

  The elapsed time function can be invoked anytime that the display is in Normal mode. The elapsed time feature displays elapsed time in hours, minutes, and seconds.

• Inspect

  The inspect mode displays call related information for an incoming call when the user is active on a different call appearance. You must reset the mode manually for each call.

• Stored number

  The stored number mode displays one of the following numbers:

  • The last number that the user dialed

  • The number that is stored in an abbreviated dialing button

  • A number that is stored in an abbreviated dialing list

  • A number that is assigned to a button that is administered by the Facility Busy Indication feature

• Date and time

  The date and time mode displays the current date and the time of day.

• Integrated directory

  The integrated directory mode turns off the touchtone signals. A user can activate the integrated directory mode to use the touchtone buttons to enter the name of a system user. After the user enters a name, the display shows the name and the extension.

  Integrated directory mode can also use the Call-Disp button. The Call-Disp button automatically returns the call that the currently displayed message requested, or by the currently displayed name and extension.

• Message retrieval

  The message retrieval mode retrieves messages for telephone users. If no messages are stored, the display shows NO MESSAGES. A user can retrieve messages even if the user is active on a call.

  Message retrieval mode can use three additional buttons:

  • The Next Message button retrieves the next message. When the telephone is in retrieval mode, the telephone displays END OF FILE, PUSH NEXT TO REPEAT.

  • The Delete button deletes the message that is currently displayed.

  • The Call-Disp button automatically returns the call that the currently displayed message requested, or by the currently displayed name and extension.

• Coverage message retrieval

  The coverage message retrieval mode retrieves messages for users who have telephones without a display. You must administer retrieval permission for a user to retrieve messages from another user.

  The user does not have to lift the handset to retrieve messages. The user can retrieve messages even if the user is active on a call. Coverage message retrieval mode can use three additional buttons:

  • The Next Message button retrieves the next message. When the telephone is in retrieval mode, the telephone displays END OF FILE, PUSH NEXT TO REPEAT.

  • The Delete button deletes the message that is currently displayed.

  • The Call-Disp button automatically returns the call that the currently displayed message requested, or by the currently displayed name and extension.

Diverted Calls

If a user diverts a call to a telephone that is in message posting mode, the calling party does not receive the posted message. For example,

• User A posts a message.

• User B calls user C.

• The system diverts the call through the Call Coverage or Call Forwarding feature to user A.

• User B does not receive the posted message from user A.

Group Extensions, Hunt Groups, Terminating Extension Groups (TEG), intercom groups

The Posted Messages feature does not apply to calls generated from dialing a group extension. The group member remains available to receive calls, and the calling party does not see the posted message.

The Posted Messages feature only applies when dialing the group member's own extension.

No Hold Conference

With No Hold Conference, a user can automatically conference another party while continuing the conversation on the existing call. The new party is automatically added to the existing call upon answer.

If the No Hold Conference feature is in process, the user cannot use the Posted Messages feature. If the telephone is in selection display mode, the user cannot use the No Hold Conference feature.

Personal Station Access/Terminal Translation Initialization (PSA/TTI)

After PSA/TTI dissociation, the extension of the telephone becomes an X-port extension. If the Posted Messages feature was previously activated for the extension, the Posted Messages feature is deactivated.

The permanent display for the Posted Messages feature has precedence over the permanent displays for the PSA enhancements feature:

• if the Posted Messages feature and the Personal Station Access feature are both active

• when the telephone is PSA-associated

Transfer

Under normal conditions, the system displays a posted message only to a calling party. The system does not display a posted message to other parties to whom the call might later be transferred.

The system displays a posted message to the telephones of all transferees if both these conditions apply:

• if a user activates a posted message while the telephone is ringing

• after the transfer operation is completed