Considerations for Property Management System Interface

Last Updated : Oct 04, 2016 |

This section provides information about how the Property Management System Interface feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Property Management System Interface under all conditions. The following considerations apply to Property Management System Interface:

  • You can use Leave Word Calling (LWC) or Integrated Message Center Service for the hospital or hotel/motel staff and Message Waiting Notification for guests/patients. However, if you do not use Message Waiting Notification, Integrated Message Center Service is used for both.

  • Do not remove an extension while the PMS link is active.

  • With Normal-protocol mode, you can allow extensions of up to four digits. With Transparent/ASCII-protocol mode, you can allow extensions of up to five digits is possible.

  • When save translations is done when transparent/ASCII-protocol mode is active, station names with client-room COS save as blank and coverage paths save as the default coverage path for client rooms.

  • The PMS link do not work correctly when multiple p-extensions have the same leading digit and adjacent lengths. For example, 3 and 4 p-extensions with the same leading digit may cause problems. The same applies to 4 and 5, and 5 and 6.

  • A room extension may begin with 0 only if the PMS sends a prefix digit or a fixed number of digits.