Interactions for Emergency Calls from Unnamed IP Endpoints

Last Updated : Sep 14, 2020 |

This section provides information about how the Emergency Calls from Unnamed IP Endpoints feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Emergency Calls from Unnamed IP Endpoints in any feature configuration.

E911 restricted telephones

You might have telephones from which you do not want users to make or receive external calls. You can put such telephones into TTI service. However, an improved method is to give the telephone an extension number, and then use a Class of Restriction (COR) to restrict the permissions.

For example, if someone dialed 911 from such a telephone and the call accidentally dropped, the public safety officer will call back to the calling party number that the public safety office received during the 911 call. If the telephone that dialed 911 has an extension number, the telephone receives the return call. If the telephone that dialed 911 was in TTI service, the return call rings someone else who does not know about the emergency.

Selective Conference Party

With the Selective Conference Party feature, a member of a conference call can view the number and the name of the other parties on the call. The member can also drop or mute the other parties. A telephone that is in TTI service cannot use the Selective Conference Party feature because the feature requires the use of a button. However, a telephone that is in TTI service can be displayed, dropped, or muted.