This section provides information about how the Temporary Bridged Appearance feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Temporary Bridged Appearance in any feature configuration.
Call Coverage
Calls that are redirected to Call Coverage maintain a temporary bridged appearance on the called telephone if a call appearance is available to handle the call. The called party can bridge onto the call at any time. You can administer the system to allow a temporary bridged appearance of the call to either remain at, or be removed from, the covering telephone after the principal bridges onto the call. If two parties are bridged together on an active call with a third party, all three parties hear the bridging tone.
Consult
Consult calls use the temporary bridged appearance that is maintained on the call. At the conclusion of a consult call, the bridged appearance is no longer maintained. If the principal chooses not to talk with the calling party, the principal cannot bridge onto the call later.
Conference and Transfer
If a call has, or had a temporary bridged appearance and the call is then conferenced or transferred, and is redirected to coverage again, a temporary bridged appearance is not maintained at the conferenced-to or the transferred-to extension.
Privacy - Manual Exclusion
When Privacy - Manual Exclusion is activated, other users are prevented from bridging onto a call. A user who attempts to bridge onto a call when this feature is active is dropped.
Note:
The displays of IP telephones and call logs show whether calls were answered through call pickup from another station, and if the Temporary Bridged Appearance feature is in use. This does not apply to pickup through the Team button.
