This section provides information about how the Hot Line Service feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Hot Line Service in any feature configuration.
Night Service
When Night Service is active, the system redirects the Hot Line Service call.
A bridged call appearance of a telephone that is administered for Hot Line Service, also places a hot line call automatically when a user goes off-hook on that bridged appearance.
Loudspeaker Paging Access
You can use Loudspeaker Paging Access with Hot Line Service to provide automatic access to paging equipment.
Ringback Queuing
If a Hot Line Service call accesses a trunk group with Ringback Queuing, the call can queue, unless the telephone is Termination Restricted by the Class of Service (COR). Queuing, when applicable, is automatic on single-line telephones.
