Screens for administering Attendant Priority Queue

Last Updated : Oct 30, 2012 |

Screen name

Purpose

Fields

Console Parameters

Assign priorities to queue categories.

All fields in the Queue Priorities area

Feature-Related System Parameters

Set the number of calls in the queue.

Reserved Slots for Attendant Priority Queue

Attendant Console

Assign a Call Type button.

Any unassigned button in the Feature Button Assignments area

Language Translations

Translate the Call Type button into a user-defined language.

Call Type