Changing the call-waiting signal

Last Updated : Jul 13, 2023 |

About this task

You can change the number of alerting tones (1, 2, or 3 beeps) that the user hears when the attendant extends a call. You can set the number of tones to indicate an internal call, an external call, and a priority call. The system defaults are:

  • Internal: 1

  • External: 2

  • Priority: 3

Procedure

  1. Type change system-parameters features. Press Enter.
  2. On the Feature-Related System Parameters screen, click Next until you see the Distinctive Audible Alerting area.
    Note:

    The Feature-Related System Parameters screen displays the Distinctive Audible Alerting field only when the Tenant Partitioning field on the System Parameters Customer Options screen is set to n. If the Tenant Partitioning field is set to y, you must change the Distinctive Audible Alerting area on the Tenant screen.

  3. Change the number of tones (1, 2, or 3 beeps) that a user hears when the system activates the Attendant Call Waiting feature.

    If you change one field, Internal, External, or Priority, Avaya recommends that you change all fields. A user then knows what kind of call the attendant is extending.

  4. Press Enter to save your changes.