The Crisis Alert capability notifies the attendant, up to 10 other designated users, or a digital pager when someone dials an emergency number. Designated users might include:
If a person dials an emergency number, the attendant or other designated users might want to know who made the call so that they can direct the emergency personnel to the right place.
When a user dials an emergency number, the system sends both an audible alert and a visual alert to the attendant console and the telephone of the designated user.
The audible alert is a siren alarm.
The visual alert is a flashing crss-alert button. The system also displays the name and the extension of the caller.
If a user, John Doe at extension 3041, dialed an emergency number, the screen of attendant consoles and digital telephones with a crss-alert button display the following information:
EM=JOHN DOE 3041 EM
