With Attendant DXS, you can use either Standard or Enhanced DXS Tracking:

• Standard DXS Tracking

  If your attendant console has one or more Hundreds Select buttons, the attendant can press both a Hundreds Select button and a DXS button to access an extension.

• Enhanced DXS Tracking

  Use Enhanced DXS Tracking if your attendant console:

  • Does not use Hundreds Select buttons

  • Uses Hundreds Select buttons, but you have one or more hundreds groups that are not administered by a Hundreds Select button

    To access an extension, the attendant can:

  • Press a Group Select button

  • Dial the first 2 or 3 digits of the extension

  • Press the DXS button to access an extension

When the system tracks a group of extensions, the attendant can press the DXS button to place or extend subsequent calls to extensions in that group without the need to reselect the group. Whether the attendant uses a Hundreds Select button or the Group Select button, both capabilities eliminate the need to dial extensions.

Extensions might be telephones, hunt-group extensions, off-switch extensions such as uniform dial plan (UDP) extensions, or other extensions.

Whichever method you use to access and track DXS extensions, you can use a Group Display feature button to view the group of extensions that are currently being tracked. This button on the console indicates the range of extensions that the selector console is tracking.

Attendant DXS supports the following capabilities:

• Standard DXS Tracking

• Enhanced DXS Tracking