The ACA audit trail

Last Updated : Oct 30, 2012 |

When the system makes a referral call, the system also adds a record to an audit trail. Audit trail records are available on the ACA Measurements Report. Each record contains the:

  • Time and the date of referral

  • Trunk group number, the trunk access code, and the trunk group member

  • Type of referral, either short holding time or long holding time