Considerations for Hunt Group Night Service

Last Updated : Oct 30, 2012 |
  • Both Hunt Group Night Service and Trunk Group Night Service can be active at the same time. An incoming trunk call is redirected to the trunk group’s designated NSE. If this NSE is a hunt group or split that is in Hunt Group Night Service mode, the call is redirected to the Hunt Group NSE.

  • Calls in progress (such as talking, on hold, or waiting in queue) on the hunt group or split are not affected when the hunt group or split is set on the Hunt Group Night Service mode.

  • When a hunt-group queue becomes empty, all idle members are placed in a busy condition.

  • If Night Service is activated for a hunt group or split and a power failure occurs, the hunt group or split automatically returns to the Night Service mode.