Use the Send-nn button to obscure the original identity of the calling party. Instead, the calling party can configure an alternative identity to display to the destination party. For example, consider a calling party with the extension number 556677. If a calling party wants to mask their presented identity from the receiving party, they enable the send-nn button with an alternative identity (112233) configured. Consequently, when initiating an outgoing call, their identity shows as 112233 to the receiving party.
Communication Manager provides two variations for the
Send-nn button:
Permanent (p) Variant: When you configure the send-nn button with the p variant for a particular station, all calls originating from that station display a changed identity configured within Communication Manager whenever they connect with any destination party. You can establish multiple Send-nn buttons using the p variant. However, it is important to note that only one Send-nn button can be active at any time. If you activate a new Send-nn button to exhibit a different identity, the previously activated Send-nn button is deactivated.
To activate the Send-nn (p) button on the endpoint, press the Send-nn (p) button once.
When you press a new Send-nn (p) button, the new button is active, and any previously activated Send-nn (p) button is deactivated.
Transient (t) Variant: When you press the Send-nn (t) button, the Send-nn (t) feature becomes active for that particular call, and you are prompted to enter the extension of the destination party to initiate the call as soon as the Send-nn (t) button is pressed. After pressing the Send-nn (t) button, the green light on the station illuminates for two seconds. This indicates that the Send-nn (t) feature is activated specifically for the current call.
The extension configured at the Send-nn (t) button is the changed caller identity.
In addition, it is possible to configure multiple caller IDs for a single station by adding
Send-nn buttons specific to that station. The extensions configured behind these
Send-nn buttons must be unique, regardless of the variant chosen. The
Send-nn button supports the following stations or set types:
Note:
When a station has an active Send-nn (p) button configured with extension 112233, if you press the Send-nn (t) button with extension 223344, the specific call made utilizes the extension 223344 as its identity presented to the destination party.
The changed identity number that you intend to showcase to the destination party must adhere to the dial-plan regulations outlined in the Communication Manager. It can be an extension number associated with a station, a hunt group, or a Vector Directory Number (VDN).
