Erase user data from DCP telephones

Last Updated : Mar 05, 2021 |

Beginning with Communication Manager Release 4.0, administrators can delete local information that is stored in a DCP telephone (2410 and 2420 sets only) when the telephone is reset by a PSA logoff or similar event. Depending on Communication Manager administration, this feature might eliminate the telephone’s local speed dial lists, call logs, language, button labels or customized option settings that were defined by the user and may be of a personal nature.

System administrators are able to re-assign terminals without the need to send a technician to user’s desk to manually erase the data.

Any of the following events can erase the following local data items from the 2420 and R2 of the 2410 DCP sets

  • PSA disassociate & TTI unmerge

  • A new erase terminal SAT command

Note:

Communication Manager does not erase data from an IP terminal upon receiving an unregistration request from the terminal. Using Avaya IP terminals, users cannot access local terminal information while the terminal is unregistered.

To administer this feature, use the following fields on the Class of Restriction screen:

  • Use the ERASE 24xx USER DATA UPON Dissociate or unmerge at this phone field to administer what local terminal data items are erased when the 24xx is dissociated or unmerged.

For more information on the values and defaults for these fields, see Avaya Aura® Communication Manager Screen Reference.

For more information on the new erase terminal SAT command, see Maintenance Commands for Avaya Aura® Communication Manager Branch Gateways and Servers.