Agents

Agents who are logged in at a station cannot activate, reactivate or deactivate Enhanced Call Forwarding by dialing the Feature Access Code.

Attendant console

An attendant console with console permission can activate, reactivate, or deactivate Enhanced Call Forwarding in the same way stations with console permission can do, except that they cannot activate call forwarding for themselves. An attendant console can override any kind of active Enhanced Call Forwarding.

Automatic Callback

A user cannot use Automatic Callback if Enhanced Call Forwarding is active at the called station. If a user activates automatic callback before Enhanced Call Forwarding is activated at the called station, the system redirects the callback call attempt to the forwarding destination.

Bridging

The system terminates calls to a bridged appearance when Enhanced Call Forwarding No Reply is active at the user station.

Call Coverage

The priorities between Call Coverage and Enhanced Call Forwarding are the same as those between Call Coverage and Classic Call Forwarding.

Call Detail Recording

If the forced entry of account codes is required, the system does not forward calls to an off-network destination.

Call Forwarding

The following describes the interactions between Enhanced Call Forwarding and the classic Call Forwarding feature:

• Call Forwarding All Calls and Enhanced Call Forwarding Unconditional cannot be active on one station at the same time.

• Call Forwarding Busy/Don’t Answer and Enhanced Call Forwarding Busy cannot be active on one station at the same time.

• Call Forwarding Busy/Don’t Answer and Enhanced Call Forwarding No Reply cannot be active on one station at the same time.

Call Park

When a user activates Enhanced Call Forwarding and then Call Park, the Call Park is in effect at the forwarded station, not at the called station.

Chained Call Forwarding

The following summarizes interactions with chained forwarding:

When a forwarded call terminates at a station in which Enhanced Call Forwarding Unconditional is active (with both internal and external forwarding active) and chained forwarding is enabled but falls below the limit for blocking forwarding, the call is forwarded to the destination, regardless of the status of the Enhanced Call Forwarding

• Busy and No Reply features. If only one type of forwarding (internal or external) is active, then only that type of call is forwarded.

• When a forwarded call terminates at a station in which Enhanced Call Forwarding Busy is active (with both internal and external forwarding active) and chained forwarding is enabled but falls below the limit for blocking forwarding, the call is forwarded to the destination. If only one type of forwarding (internal or external) is active, then only that type of call is forwarded.

• When a forwarded call terminates at a station in which Enhanced Call Forwarding No Reply is active (with both internal and external forwarding active) and chained forwarding is enabled but falls below the limit for blocking forwarding, the call is forwarded to the corresponding destination. If only one type of forwarding (internal or external) is active, then only that type of call is forwarded.

Enhanced 911

Enhanced Call Forwarding has no effect on Enhanced 911 auto callback.

Enterprise Mobility User

The following summarizes interactions with EMU:

• EMU visited stations cannot use Enhanced Call Forwarding.

• EMU visited stations cannot activate, reactivate or deactivate Enhanced Call Forwarding.

• A user on a station with console permission can activate, reactivate, or deactivate Enhanced Call Forwarding by dialing a Feature Access Code or pushing an Enhanced Call Forwarding feature button, when the user on which the action should have the effect is in visiting mode.

Leave Word Calling

Leave Word Calling cannot be activated towards a station that has Enhanced Call Forwarding active. If Leave Word Calling was activated before the user of the called station activated Enhanced Call Forwarding, the callback attempt is redirected to the forwarded destination.

Limit number on concurrent call

Call Forwarding Busy active (both types) and Limit Number on Concurrent Call also active, the call is forwarded to the destination that is stored in the memory. If only one kind of Enhanced Call Forwarding Busy is active, then only the call corresponding to the origin call type will be forwarded.

OPTIM

Users cannot activate, reactivate, or deactivate Enhanced Called Forwarding from OPTIM stations.

Personal Central Office Line

The system does not forward Personal Central Office Line calls.

Posted Messages

The following summarizes interactions with the Posted Messages feature:

• When the Posted Messages feature is activated and Enhanced Call Forwarding is active, the display is overwritten by the posted message.

• When the Posted Messages feature is deactivated and Enhanced Call Forwarding is active, the display is overwritten by the Enhanced Call Forwarding message.

• When the Posted Messages feature is activated, activation of Enhanced Call Forwarding (whether by Feature Access Code, feature button, or the SAT) will have no effect on the display.

Priority Call

When a priority call terminates at an active Enhanced Call Forwarding station, the call is forwarded.

QSIG

Users cannot remotely activate or deactivate Enhanced Call Forwarding from a QSIG network.

Send All Calls

If a user has both Send all Calls and Enhanced Call Forwarding Unconditional active, calls to that station that can immediately be redirected to coverage are redirected. Other calls, such as priority calls, are forwarded to the designated station.