Interactions for Telephone Display

Last Updated : Oct 30, 2012 |

This section provides information about how the Telephone Display feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Telephone Display in any feature configuration.

The following interactions apply to all capabilities:

  • Distributed Communications System

    Trunk group and attendant information that is associated with a Distributed Communications System (DCS) call can be translated. If the displays are disassociated with a DCS call, the system displays the name the trunk group that is administered on the Trunk Group screen.

  • Single-Digit Dialing and Mixed-Station Numbering

    If the system dial plan uses prefixed extensions, the prefix is not displayed when the extension is displayed. Users can use the Return Call button to dial prefixed extensions, because the system dials the prefix, even though the prefix is not displayed.

The following interactions pertain to the Enhanced Telephone Display capability:

  • Adjunct Switch Application Interface (ASAI) and related adjuncts

    Information that Communication Manager sends to any adjunct is the literal value of the field, not the enhanced characters. The system displays a string of random characters. For example, 2<@^.

  • INTUITY AUDIX Voice Power and Audix Voice Power Lodging

    Not supported.

  • Data Call Setup

    Not supported.

  • Distributed Communications Systems (DCS)

    All switch nodes in a DCS network must have must have the same software load installed on each server or media server, must have the enhanced characters enabled, and must have telephones with the same firmware type.

  • ECMA and QSIG Networking

    Information must be sent between the servers that run Communication Manager.

  • Leave Word Calling - Adjunct

    Not supported.

  • Message Retrieval - Print Messages (Demand Print)

    Not supported.

  • Monitor 1 and OneVision

    Monitor 1 and OneVision receive ASCII characters.

  • OSSI

    OSSI displays the literal value of the display field, and not the enhanced characters.

  • Passageway Direct Connect

    Not supported.

  • VUStats

    You must use telephones that support enhanced characters. If telephones do not use enhanced characters, the software might clear the display, or show the information on the display incorrectly.