Setting up continuous-play announcements

Last Updated : Oct 30, 2012 |

About this task

You can set up announcements to continuously repeat while callers are connected to the announcement, so that a caller can listen until the system plays the entire announcement. With a barge-in queue, you do not need a separate port for each announcement.

For example, you can set up an Automatic Wakeup announcement to repeat, and use a barge-in queue. When guests pick up the telephone to hear an announcement at a particular time, they use only one port. The message repeats on that port until the last guest goes off-hook and the message ends.

Procedure

  1. Type change announcements. Press Enter.

    The system displays the Announcements/Audio Sources screen.

  2. In the Q field, type b on the same line as the extension for the announcement.
  3. Leave the name that is in the Name field, or enter a new description for the announcement.
  4. Press Enter to save your changes.