Visually Impaired Attendant Service (VIAS) defines six buttons for the visually impaired attendant:

• Visually impaired service activation and deactivation

  This button activates or deactivates VIAS. When you press the button, the system re-enables all ringers that are disabled, such as the recall and incoming call ringers.

• Console status

  When you press this button, the system provides voice feedback of the status of the:

  • Console, for example, busy, available, or night service

  • Attendant queue

  • System alarms

• Display status

  When you press this button, the system provides voice feedback of the information that is on the console display. VIAS is unavailable for some displays, such as Class of Restriction (COR), restriction information, personal names, and the purpose of some calls.

• Last operation

  When you press this button, the system provides voice feedback of the last operation that was performed at the console.

• Last voice message

  When you press this button, the system provides voice feedback of the most recent message at the console.

• Direct trunk group selection status

  When you press this button, the system provides voice feedback of the status of an attendant-monitored trunk group.

A visually impaired attendant can use the Inspect mode to locate each button, to determine the feature that is assigned to the button.