Intercom

Last Updated : Mar 20, 2023 |

Use the Intercom feature to administer a button that calls a predefined extension when the button is pressed. Using the Intercom feature, one user can call another user in a predefined group just by pressing a couple of buttons.

With Communication Manager R10.1.2, the auto-icom button works as follows:
  • When an Intercom button is pressed that is associated with an active call, the active call is put on hold

  • When an Intercom button is pressed that is associated with a call on hold, any active call is placed on hold, and the call associated with the pressed Intercom button is resumed

  • When an Intercom button is pressed that is not associated with a call on the phone, an invite is sent to initiate an intercom call

  • Communication Manager displays LED notifications for auto-icom feature buttons

  • Communication Manager supports up to 72 Intercom buttons on each J100 type station.