This section provides information about how the Intercom feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Intercom in any feature configuration.
Unless the caller activates Go To Cover, intercom calls does not follow a coverage path,.
Call Forwarding
Intercom calls can be forwarded to a destination on the network or off the network.
Call Pickup and Directed Call Pickup
Call Pickup can alert and pickup intercom call if Call Pick Alert and Call Pickup on Intercom Calls are enabled. If Call Pickup on Intercom Calls is disabled, Call Pickup does not alert or allow to pickup Intercom call.
Data Privacy and Data Restriction
Extensions with either of these active features cannot originate Intercom calls.
Multi-Device Access (MDA)
Only the most recent registered device receives an intercom call landing on the extension.
