Interaction

Last Updated : Apr 14, 2023 |

This section provides information about how EC500 in-call feature invocation interacts with other features in Communication Manager.

Digit collection

If you enable any digit collection feature, such as the vector digit collection step, Communication Manager deactivates the EC500 in-call feature invocation until the call is delivered to the user.

Enterprise Mobility eXperience (EMX)

If the EC500 applications are added to a primary station, the Avaya Workplace Client cannot create EMX applications for the same primary station.

Similarly, if a Avaya Workplace Client has created EMX applications for a primary station, you cannot add EC500 applications for the same primary station.