Call Coverage Answer Group

Establish answer groups

All

Coverage Path

Establish points in the coverage path

All

Feature Access Code

Assign Feature Access Codes (FACs) to activate or deactivate coverage-related actions

• Send All Calls Activation

• Send All Calls Deactivation

Hunt Groups

Establish groups of users who answer calls for each other

All

Remote Call Coverage Table

Assign the telephone numbers of remote coverage points

All

Station

Define coverage information and button assignments for the called user

• Coverage Path 1

• Coverage Path 2

• Redirect Notification

• Button Assignments for goto-cover and send-calls

Define button assignments for the user to whom the system redirects the call

Button assignments for do not disturb (dn-dst), go to cover (goto-cover), and send all calls (send-calls)

Define the goto-cover coverage point

Button Assignment for goto-cover

System-Parameters Call Coverage/Call Forwarding

Enable the Call Coverage Off-Net capability

Coverage of Calls Redirected Off-Net Enabled

System-Parameters Features

Enable Enhanced Redirection Notification

REDIRECTION NOTIFICATION fields

Optional Features

Verify that the CCRON capability is active in your system.

Coverage of Calls Redirected Off-Net

Terminating Extension Group

Define the group of users who can answer a call that simultaneously alerts at the telephones of the group members

All

Time of Day Coverage Table

Assign coverage throughout the day and week

All

Trunk Group:

• APLT

• ISDN-PRI

• Tie

Specify the internal ringing and call coverage used for incoming trunk calls

Internal Alert?