The Interactive Voice Response (IVR) system has a recording conversion utility that supports file formats that are similar to the formats that VAL requires. However, the conversion utility can read only PCM-format announcement files.
Procedure
If the companding format of the file is already PCM, go to Step 5.
If you are unsure what the file format is, continue with Step 2.
At a computer, open the sound recording application.
Open the file that you want to convert.
Save the announcement (Convert Now or Save As) with these parameters:
Format: PCM
Bits/Sample: 8
Sample Rate: 8-KHz
Mono (channels = 1)
Note:
The recording conversion utility requires that announcement files be in PCM format. VAL files must be in CCIT A-Law or μ-Law format.
Open the file in the recording conversion utility.
