You can use this feature from a digital display station or from an attendant console. In this example, stations A, C, and D are on a conference call. Caller B is on the conference call that uses an outside trunk or a cellular telephone.
Procedure
Station A presses the Conference Display button.
The LED for the Conference Display button lights. The station displays the name and the number for station C, if this information is available.
Station A can press the Conference Display button repeatedly to cycle through all parties who are on the call.
When the name and the number for station C is displayed on station A, station A presses the Drop button, or the Forced Release button on the attendant console.
Station C is dropped from the conference call. Callers A, B, and D remain on the conference call. The display for station A now shows one of the other parties on the call.
Caller B from an outside trunk puts the conference call on hold.
This action adds music-on-hold to the conference call.
Station A presses the Conference Display button until the station displays the name and the number for Caller B.
Station A presses the Far-End Mute button.
Note:
You can activate Far-end Mute only for trunks, and not for telephones.
Caller B is put into listen-only mode, and the music-on-hold is removed from the conference call. The Station A display indicates that the outside trunk call (Caller B) is muted.
Caller B selects the conference call appearance to return to the conference call.
To exit listen-only mode, the outside trunk caller presses #.
Caller B is again active on the conference call.
Station A presses the Exit button, or the Normal button on the attendant console.
Station A returns to normal mode. Conference 3 is displayed on station A. If station A is inactive for 60 seconds, Station A returns automatically to normal mode.
If the Selective Conference Party Mute feature is activated without the knowledge of the muted party, that party might think that a problem exists with the connection when no one responds on the conference call. Users must be instructed about this new feature, and how to return to the call if the users are muted. If the muted party does not know how to return to the call, another user on the conference call can use the Far-End Mute button to unmute the party.
Rotary telephone users who are muted by way of the Selective Conference Party Mute feature cannot add themselves back into the conference call. Another user on the conference call must use the Far-End Mute button to unmute the party.
