Preparing to administer Extended User Administration of Redirected Calls

Last Updated : Oct 30, 2012 |

Procedure

  1. Ensure that the feature is enabled for your system.
  2. Assign a telecommuting access extension for your system.
  3. Assign the following extended Feature Access Codes (FACs) for your system.

    • Extended Call FWD Activates Busy D/A

    • Extended Call Fwd Activate All

    • Extended Call Fwd Deactivation

    • Change Coverage

  4. Assign the Class of Service (COS) for extended forwarding.
  5. Assign a Class of Restriction (COR) by which a user can change coverage from an on-site or an off-site telephone.
  6. View the Optional Features screen, and ensure that the Cvg Of Calls Redirected Off-Net field is set to y.

    If the Cvg Of Calls Redirected Off-net field is set to n, your system does not support the Extended User Administration of Redirected Calls feature. Go to the Avaya Support website at http://support.avaya.com for current documentation and knowledge articles related to administering Extended User Administration of Redirected Calls, or to open a service request.

    To view the Optional Features screen, enter display system-parameters customer-options.