Avaya Aura® Communication Manager Feature Description and Implementation

SAC/CF Override conditions

Last Updated : Nov 06, 2023 |


COR of calling station: SAC/CF Override by Dialing/Priority button	COR of called station: SAC/CF Override Protection	Calling station screen: SAC/CF Override	Additional settings	Notes/Results
yes	no	ask	Call Forward Override on System Parameters screen Call Coverage/Call Forwarding is set to y.	Dialed call overrides SAC/CF unconditionally without asking when the call is forwarded back to the calling station.
yes	no	ask	Call Forward Override on System Parameters screen Call Coverage/Call Forwarding is set to y.	Priority button call overrides SAC/CF unconditionally without asking.
yes	no	yes / ask	NA	Priority button call overrides SAC/CF unconditionally. Active rerouting enabled at principal station. (CF all or ECF unconditional are active.) Note: This case is the standard override case.
yes	no	yes / ask	NA	Dialed call or Priority button call overrides SAC/CF. User at called station picks up the call.
yes	no	yes	NA	Dialed call overrides SAC/CF when called station is idle on any last call appearance.
yes	no	yes	NA	Priority button call overrides SAC/CF when called station has at least one call appearance available.
yes	no	yes	NA	Dialed call or Priority button call overrides SAC/CF at called station with active auto answer. Auto answer is unexecuted.
yes	no	yes	NA	Dialed call or Priority button call overrides SAC/CF. The Reset Shift Call function is unexecuted at called station.
yes	no	yes	NA	Dialed call or Priority button call overrides SAC/CF. Overriding precedes station hunting at called station.

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