With the Attendant Vectoring feature, you can establish an attendant vector directory number (VDN), and send attendant group calls through vector processing. This feature is useful when you want flexibility with how the system routes calls when the system is in Night Service mode.

Attendant Vectoring takes precedence over all local attendant codes that you administer. If Attendant Vectoring is enabled, the system uses call vectors instead of the normal attendant call routing to process attendant-seeking, or dial 0, calls.

For more information about vectors and VDNs, see the Meet-Me Conference feature. See also the Avaya Aura® Call Center 5.2 Call Vectoring and Expert Agent selection (EAS) Reference.