Screens for administering Attendant Backup

Last Updated : Oct 30, 2012 |

Screen name

Purpose

Fields

Class of Service

Ensure that the Attendant Backup feature is set up correctly.

Client Room

Assign console permissions to the backup telephones.

Console Permissions

Console Parameters

Administer the Attendant Backup Alerting feature.

Backup Alerting

Set the queue warning parameters.

  • Calls in Queue Warning

  • Time in Queue Warning (sec)

Feature Access Code (FAC)

Assign a FAC for backup telephone users.

Trunk Answer Any Station

Station

Assign an atd-qcalls feature button for backup telephone users.

Any available button field in the Feature Button Assignments area.