Assigning an MCT feature button for an attendant

Last Updated : Oct 30, 2012 |

Procedure

  1. Enter change attendant n, where n is the number of the attendant to which you want to assign an MCT feature button.
  2. Click Next until you see the Feature Button Assignments area.
  3. Type mct-act next to the button number that you want the attendant to use to activate MCT.
  4. Type mct-contr next to the button number that you want the attendant to use to establish control of the malicious call, and to display information about the call.
  5. Press Enter to save your changes.