Direct transfer is a single-click operation to complete the transfer operation when the second call is initiated using the team button. If the user of a monitoring station is active on a call and makes another call by using the team button, Communication Manager treats the team button as an implicit transfer initiate request. On pressing the Transfer complete softkey on the monitoring station, the call gets transferred to the monitored station.
Note:
Only one-X SIP stations support Direct transfer. 96xx and 96x1 H.323 stations do not support this feature. SIP stations do not support the following transfer features:
Abort transfer
Pull transfer
Pickup on transfer