Setting up the attendant console to receive emergency notification

Last Updated : Oct 30, 2012 |

About this task

When Crisis Alerting is active at the attendant console, the console is in position-busy mode. No other incoming calls interfere with the emergency call, but the console can still originate calls. The attendant must press the position-busy button to unbusy the console. The attendant must then press the crss-alert button to deactivate the audible and the visual alerts.

Procedure

  1. Type change attendant n, where n is the number of the attendant console. Press Enter.
  2. On the Attendant Console screen, click Next until you see the Feature Button Assignments area.
  3. In the Feature Button Assignments area, assign crss-alert to a button.
  4. Press Enter to save your changes.