This section provides information about how the Exclusion feature functions in certain circumstances. Use this information to ensure that you receive the maximum benefits of Exclusion under all conditions. The following considerations apply to Exclusion:
The user can activate Exclusion only on a call that is connected to the selected call appearance.
When the user activates Exclusion on a call, none of the bridged call appearances of the parties in the call can bridge on to the call. For example, if User A calls User B, and if either A or B has exclusion enabled, neither A's bridges nor B's bridges can bridge on. Both User A and User B must disable exclusion to let any bridged party join the call.
Only the user who has activated Exclusion on a call can deactivate Exclusion on the same call.
In the Automatic Exclusion mode, Exclusion is deactivated when the user disconnects the call or presses the Exclusion button that is configured on the endpoint.
If a station is administered in the Manual Exclusion mode or the Automatic Exclusion mode, the user can press the Exclusion button configured on the endpoint to switch between Exclusion activation and deactivation states.
When a user activates Exclusion on a conference call, only the bridged call appearances and the EC500 extension of the user are dropped from the call. For example, if User A calls User B, and one of User B's bridges join the call, only B can kick off B's bridge using the exclusion button. When A presses exclusion, B's bridges remain on the call.
When a user activates Exclusion, the appearances associated with the prime call appearance are dropped from the call. For example, Station A has bridged call appearances on Station A1 and Station A2. Station B is used to call Station A. Station A1 is used to answer the call. Station A and Station A1 bridge on to the call, and a four-party conference takes place. When Exclusion is activated at Station A2, both Station A and Station A1 are dropped from the call.
