Feature Access Codes troubleshooting

Last Updated : Nov 10, 2020 |

This section lists the known or common problems that users might experience with Feature Access Codes:

Problem

Possible cause

Action

The user experiences delays when the user attempts to use a FAC.

You might have a FAC and an extension with the same digits on your dial plan.

Check your dial plan to see if you have a FAC and an extension with the same digits. For more information, see Administering Avaya Aura® Communication Manager.