Dial plan information

Last Updated : Jun 19, 2019 |

The system supports several types of calls. You must define dial plan information for each type of call.

  • Attendant

  • Automatic alternate routing (AAR)

  • Automatic Route Selection (ARS)

  • Dial access codes (DACs), which includes Feature Access Codes (FACs) and trunk access codes (TACs)

  • Enbloc extensions (enb-ext)

  • Extensions

  • FACs only

  • Prefixed extensions

You must also define dial plan information for all calls, regardless of the type of call. You also can define information that controls the appearance of extensions up to 16 digits that the system displays for users and attendants.

If the users on your server are at several physical locations, you need to define additional dial plan information about the locations.