If your system supports QSIG functionality, you can use QSIG to send fixed messages and custom messages to users on other systems. QSIG is a global signaling and control standard for use in private corporate ISDN networks.
The 15 fixed messages are automatically routed to other systems through QSIG. If you want to send custom messages to users on other systems through QSIG, you must:
Activate QSIG support
Create the same custom messages on all systems.
If you do not administer custom messages on the system of the caller, the telephone screen does not display the message of the caller.
Custom messages must be consistent for all systems and for all translations. The reason is that Posted Messages sends the message number, not the message, to the caller. The system of the caller converts the Posted Messages number into a message.
For example, custom message number 16 on system A is On Conference Call
and custom message number 16 on system B is Talking to Boss.
If a user on system A posts custom message #16, the user's telephone displays On Conference Call.
If someone on system B calls the user on system A, Posted Messages sends message number 16 to the caller. The system of the caller converts number 16 into a message. The telephone of the caller displays Talking to Boss
.
Inconsistent administration on custom messages can display unintended results. The system might not display the intended message.