Preparing to administer Malicious Call Trace

Last Updated : Oct 08, 2020 |

Procedure

  1. View the Optional Features screen, and ensure that the Malicious Call Trace field is set to y.

    If the Malicious Call Trace field is set to n, your system does not support the MCT feature. Go to the Avaya Support website at http://support.avaya.com for current documentation and knowledge articles related to administering the Malicious Call Trace feature, or to open a service request.

    To view the Optional Features screen, type display system-parameters customer-options. Press Enter.

  2. Ensure that a Class of Restriction (COR) that enables your users to use the MCT feature exists on your system.

    The MCT feature requires a COR with the Access to MCT field set to y.

    For information about COR administration, see the Class of Restriction feature description.

  3. Ensure that Feature Access Codes (FACs) to activate and deactivate the MCT feature exist on your system.

    The MCT feature requires the following FACs:

    • Malicious Call Trace Activation

    • Malicious Call Trace Deactivation

    For information about FAC administration, see the Feature Access Code (FAC) feature description.