Alphanumeric URI dialing

Last Updated : Mar 01, 2021 |

An alphanumeric URI consists of alphanumeric handles that are used to identify a directory number. In Communication Manager Release 7.1.3 onwards:

  • You can assign alphanumeric URIs to hunt groups and vector directory numbers (VDNs).

  • You can dial a hunt group and a VDN by using the SIP URI. When a call is made from a station to a hunt group or a VDN by using SIP URI, the call is sent to the respective hunt group or VDN.

  • You can use alphanumeric handles for the following features:

    • Call forwarding

    • Priority calling

    • Whisper page

    • Directed call pickup

    • CPN block and unblock

    • Call unpark

Note:

To use alphanumeric URIs, you must configure the users with both the numeric handle and the alphanumeric handle in System Manager, and assign the numeric handle as Preferred in System Manager. For more information on configuring the users with alphanumeric URI dialing, see the description of Preferred Handle in the New User Profile field descriptions section in Administering Avaya Aura® System Manager.

Communication Manager Release 7.1.2 and later support placing and receiving calls by using alphanumeric URIs. Communication Manager supports alphanumeric handles on both SIP and H.323 deskphones.

Communication Manager supports the following format for an alphanumeric URI:

  • <handle>@domain. For example, 123john@avaya.com

After you configure users with alphanumeric URI dialing, you can:

  • Register users by using an alphanumeric handle.

  • Place calls to an alphanumeric URI.