Detailed description of Attendant Auto-Manual Splitting

Last Updated : Oct 30, 2012 |

Using the Attendant Auto-Manual Splitting feature, the attendant can split the calling party away from a conversation. The attendant can then confidentially determine if the called party wants to accept the call.

The system automatically activates the Attendant Auto-Manual Splitting feature when the attendant, who is active on a call, presses any of the following buttons:

  • Start

  • An extension

  • Any Hundreds Select button plus an extension

  • Trunk Group Select