Considerations for Terminating Extension Group

Last Updated : Oct 30, 2012 |

This section provides information about how the Terminating Extension Group (TEG) feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Terminating Extension Group under all conditions. The following considerations apply to Terminating Extension Group:

  • A telephone user can be a member of more than one TEG, but can have only one TEG button for each group.

  • A TEG can handle only one TEG call at a time. Additional calls do not reach the TEG. If a coverage path is assigned to the TEG, the system routes the additional calls accordingly.