Preparing to administer Automated Attendant

Last Updated : Oct 30, 2012 |

Procedure

  1. Set up the attendant console.

    For information on how to set up an attendant console, see Administering Avaya Aura® Communication Manager.

  2. On the Optional Features screen, ensure that the Vectoring (Prompting) field is set to y.

    If the Vectoring (Prompting) field is set to n, your system is not set up for the Automated Attendant feature. Go to the Avaya Support website at http://support.avaya.com for current documentation and knowledge articles related to administering Automated Attendant, or to open a service request.

    To view the Optional Features screen, type display system-parameters customer-options. Press Enter.