From Communication Manager Release 5.1 onwards, you can activate the Team Button feature to use its speed dial function and to override a rerouting caused by active Send All Calls (SAC), Call Forwarding (CFWD) all, or Enhanced Call Forward (ECF) unconditional.

When the team button is pressed on the monitoring station and the monitored station has a direct rerouting active (SAC, CFWD all, ECF unconditional), the call may do any of the following, depending upon administration:

• Be rerouted

• Ring the monitored station

• Display a message asking the caller which of (1) or (2) to do

Dialing the number of the team member is handled by pressing a team button.

The monitored station with active rerouting is able to disallow overriding in general.

The monitoring station must be a member in a class in which overriding of SAC/CFWD is allowed.

The functionality is controlled by:

• COR settings

  • monitoring station: SAC/CR Override by Team Btn

  • monitored station: SAC/CF Override Protection for Team Btn

• Setting on monitoring station form

  • SAC/CF override [a(sk), n(o), y(es)]

The settings on the station form of the monitoring station are:

• n(o) – cannot override rerouting. The station cannot override rerouting.

• y(es) – can override rerouting. The station has the ability to override the rerouting the monitored station has set, as long as one incoming call appearance is free. If no free call appearance is available, the call fails and the user of the monitoring station hears busy tone.

• a(sk) – ask whether the user wants to follow the rerouting or override it. When the user of the station can decide whether rerouting should take place or not, a message is sent to the station which displays the active rerouting and the number of the forwarded station. The user of the monitoring station can now follow the rerouting by dialing 1 or #, or by letting the timer which supervises the team button pushes expire, or overriding the active rerouting by dialing 0 or *.