Prerequisites

Last Updated : Jun 22, 2017 |

Procedure

  1. Ensure that you have a telephone or an attendant console with a Class of Service (COS) that provides console permissions to record announcements.

    For more information on Class of Service, see the Class of Service feature.

  2. Ensure that a Feature Access Code (FAC) has been set up to record announcements using a telephone.

    For more information on Feature Access Codes, see the Feature Access Code (FAC) feature.

  3. Ensure that the necessary extensions, file names, and port addresses have been assigned using the Announcements/Audio Sources screen.