Call Forwarding All Calls and FAC

Last Updated : Oct 30, 2012 |

Users use a Feature Access Code (FAC) or a Call Forward-All feature button to activate or deactivate Call Forwarding All Calls for their own telephone. Virtual extension users cannot activate or deactivate Call Forwarding All Calls. Users can activate or deactivate the Call Forwarding All Calls feature for the following entities:

  • Another extension

  • A virtual extension

  • An Automatic Call Distribution (ACD) split