Interactions for Delayed Caller ID Alerting for Name Display Update

Last Updated : Oct 30, 2012 |

This section provides information about how the Delayed Caller ID Alerting for Name Display Update feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Delayed Caller ID Alerting for Name Display Update in any feature configuration.

Groups

The incoming call is not delayed, if the analog telephone is a member of a group. For example, hunt group, TEG, and coverage answer group. The display on the analog telephone includes the caller’s number.

Bridging

Communication Manager delays ringing a call to an analog telephone, even if it has an analog bridged appearance on a digital telephone.

X-Ports

The incoming call is delayed even if the analog telephone is an X-port with bridged appearances on digital telephones.

Call Forwarding All

If calls to a digital telephone are forwarded to an analog Caller ID telephone using Call Forward All, the call to the analog telephone is not delayed since Communication Manager only delays alerting for the initial incoming call. However, the caller information may still display on the analog Caller ID telephone, if the caller information is received from the ISDN network before the analog telephone rings.

If calls to an analog Caller ID telephone are forwarded to another analog Caller ID telephone using Call Forward All, the call to the first analog telephone is not delayed since the call is immediately redirected to the second analog telephone. However, the caller information may still display on the second analog Caller ID telephone, if the caller information is received from the ISDN network before the analog telephone rings.

Call Forwarding Don’t Answer

If calls to an analog Caller ID telephone are forwarded to another analog Caller ID telephone using Call Forwarding Don’t Answer, the call to the first analog telephone is delayed. However, the forwarded call to the second analog Caller ID telephone is not delayed since Communication Manager only delays alerting for the initial incoming call.

If calls to a digital telephone are forwarded to an analog Caller ID telephone using Call Forwarding Don’t Answer, the call to the analog telephone is not delayed since Communication Manager only delays alerting for the initial incoming call. However, the caller information can still display at the analog Caller ID telephone, if the caller information is received from the ISDN network before the analog telephone rings

Out-of-Service

The incoming call is delayed even if the analog telephone is out of service with bridged appearances on digital telephones.

Caller ID Call Waiting

The caller name/number displays for the delayed call that rings as a Call Waiting call if the Call Waiting Caller ID is administered for the endpoint.