Automatic Selection of DID Numbers to Guest Rooms

Last Updated : Oct 30, 2012 |

You can activate Automatic Selection of DID Numbers to Guest Rooms to assign telephone numbers to guests upon check in. With this feature, telephones can have direct dial access to guest rooms. Communication Manager automatically chooses a number from a rotating list of available DID numbers to be assigned to a guest’s room. This provides a measure of privacy to your guests because providing the telephone number does not give away the room number.

Callers would use a 7- to 10-digit number from outside of the hotel. For calls from inside the hotel, callers would use either the room/extension number or the 2- to 5-digit DID number.

For example, when a check-in is done from Communication Manager (through the check-in button on the console) or remotely via a Property Management System (PMS) system, Communication Manager assigns a DID number to the checked-in room from a list that is assigned at the server. All calls made to the DID number are directed to the room as if the room was called directly.